Partner+

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Dashboard

The restaurant is hidden from the list and locked for new entries. All its data is kept: tick "Show terminated" to view it. You can reactivate it at any time.

Net revenue breakdown

Gross sales

Period comparison

Grey = previous period, orange = current (based on the selected date)

Growth: month by month

By platform

Complete imported days

The imported file does not include customer areas, ratings or unavailable time. Pick a day, add what is missing and save: orders, sales and fees stay as imported.

Add / update a day for

One row per platform per day. Saving the same date + platform again overwrites it.

Compensation %Total compensation:0.00
Cancelled by vendor: treated as a normal order with no payout (lost sale). Cancelled by aggregator: the restaurant is compensated automatically with the % above of the selling price.

Enter only the restaurant-funded part of discounts under Promo. Aggregator-funded subsidy is not deducted, but commission is calculated on it. Net revenue is calculated automatically from everything entered here.

Net revenue for this entry:0.00

Monthly entry: new vs returning customers

Monthly entry: ads spend & sales from ads

The dashboard spreads the monthly total evenly over the days of the month for day and week views. ROAS = sales from ads / ads spend.

Weekly entry: customer rating

Import aggregator orders (CSV)

Upload the "Order details" export from your aggregator portal (CSV or Excel). Today the Talabat export layout is supported; Careem and Mythings can be added from a sample file. Orders are grouped by day and fill orders, sales, cancellations, promo, commission %, card payments, Pro orders and the top items. Rating, ads, unavailable time and areas stay as you entered them (the export has no customer areas). A day that already exists is updated and keeps its manual fields.

One day at a time works: import each day's export on its own. A day that is imported again replaces itself, so nothing is duplicated. If the aggregator has not settled the fees yet, import the same day again a few days later.

File button not working? Paste the data instead

Data is stored in this browser only. Use Backup regularly, and Restore to move it to another device.

Entries

Monthly & weekly entries

Activity log

Create a login

Logins

Top selling areas

Add a place

Missing a neighbourhood? Type its name, press "Place on map", zoom in and click its location. It is saved for everyone and added to the area suggestions.

Colour and glow show sales intensity, from green (low) to red (high). The 5 best-selling areas are numbered. Outline: Natural Earth (public domain). Area positions are approximate.

Monthly consultation

Fill once a month. The recommendations below are generated from this data.

Customer conversion funnel (as shown in the aggregator dashboard)

Thresholds (adjust per restaurant)

Recommendations

Note for the owner

Appears in the owner report for the selected month.

Client requests

Daily operational requests from clients: log each request, give it an owner, and follow it until it is done. If the owner is on leave, a colleague can take it over and the full history stays on the case.

New request

Clients at risk of leaving

Early warning based on the last 28 days compared with the 28 before, plus payments and contract dates (payment signals are shown to the owner only). Fix the reason, or hide a client for 14 days once you have handled it.

Clients

One profile per restaurant: location, cuisine, contacts and the commission rate agreed with each aggregator.

New client

Owner

Restaurant manager

Commission rate per aggregator (%)

Client payments

Owner only. Monthly subscription fee per client. An alert appears 3 days before a due date and stays until you tick the payment as paid.

Message to client

Revenue summary

Payment behaviour

Payment history (last 6 months)

Subscriptions

Contracts and documents

Signed contracts and commission agreements, kept per client. Visible only to you.

Backup and restore

One file with all restaurants, entries, consultations, clients and finance data. Download one regularly. Restoring writes every record in the file back, overwriting records with the same id.

Getting started

  • Account managers: fill Daily entry every day (or import the aggregator CSV), the monthly customers and ads once a month, the weekly rating once a week, and the Consultation once at the start of each month.
  • Dashboard: choose Daily, Weekly, Monthly or Yearly. Green or red arrows compare with the previous period.
  • Overview: shows every restaurant, its health score, alerts, missing entries and team activity.
  • Sales map: shows the best-selling areas. If an area is not on the map, add it with "Add a place".
  • Install on your phone: Open the portal in your phone's browser. On Android (Chrome): tap Install app in the side menu, or the browser menu then Install app. On iPhone (Safari): tap Share then Add to Home Screen. It then opens like an app, with the Partner+ icon. It needs an internet connection.
  • Consultation: the monthly form creates recommendations for the restaurant. Save a note for the owner and create the owner report (PDF).
  • Filled by: every entry carries the name of the person who saved it. It cannot be changed.
  • Owners can only view their own restaurants. They cannot add or change data.

How the numbers are calculated

  • Net revenue = sales - restaurant-funded promo - commission - 16% VAT on commission - card fees - Pro fees - cost of vendor-cancelled orders - other charges - ads + compensation for aggregator-cancelled orders.
  • Conversion: each step is divided by the step before it; overall conversion = orders placed / menu visits.
  • Health score: starts at 50, then adds or subtracts for sales growth, cancellation rate, rating, ROAS and missing entries.

Net payout calculator (per order)

Result